Using the 911 System

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Enhanced 911 is available in the City of Oneonta anytime you need help in an emergency. When you dial 911 our Emergency Communications Center receives a computer display of your name, address and phone number so that help may be sent quickly to your home or business. Website.

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What is a 911 emergency?

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You should never dial 911 UNLESS IT IS A LIFE-THREATENING SITUATION. To do so would tie up an emergency line unnecessarily.

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What will the dispatcher need to know?

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Address of the emergency

Phone number

Nature of the emergency

Stay calm and answer all questions asked by the 911 operator

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Examples of when to use 911

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Dial 911 to report a fire, an accident, a medical emergency or anytime you feel life is threatened.

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Oneonta Police Department

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If you need the Police dial 911. Do not call 911 for basic information or to report minor problems like barking dogs or a loud party. Website.

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Oneonta Fire & Rescue

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In case of any fire dial 911. Small fires can spread rapidly so do not hesitate to call immediately. Website.

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Emergency Medical

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For a medical emergency dial 911. Talk to the call taker.

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