Using the 911 System
Enhanced 911 is available in the City of Oneonta anytime you need help in an emergency. When you dial 911 our Emergency Communications Center receives a computer display of your name, address and phone number so that help may be sent quickly to your home or business. Website.
What is a 911 emergency?
You should never dial 911 UNLESS IT IS A LIFE THREATENING SITUATION. To do so would tie up an emergency line unnecessarily.
What will the dispatcher need to know?
Address of the emergency
Nature of the emergency
Stay calm and answer all questions asked by the 911 operator
Examples of when to use 911
Dial 911 to report a fire, an accident, a medical emergency or anytime you feel life is threatened.
Oneonta Police Department
If you need the Police dial 911. Do not call 911 for basic information or to report minor problems like barking dogs or a loud party. Website.
Oneonta Fire & Rescue
In case of any fire dial 911. Small fires can spread rapidly so do not hesitate to call immediately. Website.
For a medical emergency dial 911. Talk to the call taker.